Shipping Policy

Last Updated: 30-Jun-2025

At Sri Sathuragiri Herbals Pvt Ltd, we strive to deliver your herbal and natural products in a safe and timely manner. This Shipping Policy explains how we handle order processing, delivery timelines, shipping charges, and other important details.

  1. Order Processing Time :

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you via email or phone in such cases.

  1. Shipping Methods & Delivery Time :

We deliver across India through reliable courier and logistics partners.

Location Estimated Delivery Time

Tamil Nadu 2–4 business days

South India 3–5 business days

Rest of India 5–7 business days

Note: Delivery timelines may vary slightly due to courier service availability, weather conditions, or public holidays.

  1. Shipping Charges :

Free Shipping: On orders above ₹100

Standard Shipping Fee: ₹ 80 for orders below the minimum threshold

Final shipping charges (if any) will be displayed at checkout before you complete your order.

  1. Tracking Your Order : 

Once your order is shipped, you will receive an email and/or SMS with the tracking number and tracking link.

You can also track your order status anytime through your account dashboard on our website.

  1. Delivery Partners : 

We work with trusted courier services like:

India Post

DTDC

Delhivery

ST Courier

Professional Courier

The selection depends on your delivery location and order type.

  1. Shipping Restrictions :

We currently ship only within India.

Some remote or restricted areas may have limited delivery availability or longer shipping times.

Orders containing large or bulk quantities may take additional time to process and ship.

  1. Delayed or Lost Orders :

In rare cases of delay or non-delivery:

Please contact our support team with your order number.

If your parcel is lost in transit due to courier error, we will investigate and arrange a replacement or refund as appropriate.

  1. Contact Us :

If you have any questions regarding shipping, feel free to contact:

Sri Sathuragiri Herbals Pvt Ltd

Email: support@srisathuragiriherbals.com

Phone: 99432 05566 / 98949 12594 / 04563-282222

Address: 1/114-F3, Pillayar Kovil Street, Kansapuram, Watrap, Srivilliputhur, Tamil Nadu 626133